Your privacy is critically important to us.

Effective Date: 3/17/2025

At Uniq Mind Integrative Behavioral Health, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services, including telehealth consultations.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, mailing address, and other contact details you provide when filling out forms, booking appointments, or communicating with us.
• Health Information (Protected Health Information – PHI): Medical history, treatment plans, medications, and other details required to provide behavioral health services.
• Telehealth Information: Audio and video communications during telehealth sessions, subject to strict confidentiality standards.
• Technical Data: IP address, browser type, and browsing behavior to improve website functionality and enhance user experience.

2. How We Use Your Information

Your information is used to:

• Provide personalized healthcare services, including telehealth consultations.
• Manage appointment scheduling, billing, and follow-up care.
• Ensure compliance with HIPAA and other applicable laws.
• Improve our website, services, and customer experience.
• Communicate with you regarding treatment, appointment reminders, and other necessary updates.

3. HIPAA Compliance

Uniq Mind Integrative Behavioral Health complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect your sensitive health information. We follow strict protocols to ensure your PHI is secure, confidential, and only accessible to authorized personnel.

• Your PHI will only be shared with healthcare providers directly involved in your care or for treatment coordination.
• We will not disclose your PHI without your written consent unless required by law.
• Our staff undergoes HIPAA training to ensure your information is handled appropriately.

4. Telehealth Privacy

For telehealth services, we use secure platforms that meet HIPAA standards to ensure your private health information remains confidential.

During telehealth appointments, we recommend:

• Finding a private, quiet space for your session.
• Using a secure internet connection to minimize risks.
• Avoiding public or shared devices for telehealth visits.

5. Information Sharing

We do not sell, rent, or share your personal information except:

• With Your Consent: We may share information with healthcare providers, pharmacies, or specialists if authorized by you.
• To Trusted Service Providers: Third-party platforms that assist with scheduling, billing, or website functionality may access limited information, but they are required to follow strict confidentiality guidelines.
• As Required by Law: We may disclose your information when required to comply with legal obligations, such as court orders or to prevent harm.

6. Data Security

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, or misuse. These measures include:

• Encryption of sensitive data.
• Secure telehealth platforms for remote sessions.
• Limited access to your personal and health information to authorized personnel only.

7. Your Rights

Under HIPAA, you have the right to:

• Access and obtain a copy of your medical records.
• Request corrections to your health information.
• Restrict how we use or disclose certain parts of your information.
• Receive an account of disclosures of your PHI.
• File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any information.

9. Contact Us

If you have questions about this Privacy Policy, our HIPAA compliance, or your data privacy rights, please contact us at:

Uniq Mind Integrative Behavioral Health

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or regulatory requirements. We encourage you to review this policy regularly for updates.